Care & Maintenance
Keep your floors looking beautiful with our comprehensive care guides and maintenance tips
Hardwood Flooring Care
Proper care and maintenance will keep your hardwood floors looking beautiful for years to come. Follow these guidelines to protect your investment and maintain the natural beauty of your hardwood flooring.
- Sweep or vacuum regularly to remove dirt and debris that can scratch the surface.
- Use a microfiber dust mop or vacuum with a soft brush attachment to avoid scratching the finish.
- Clean spills immediately with a slightly damp cloth, then dry the area thoroughly with a clean towel.
- For weekly cleaning, use a manufacturer-approved hardwood floor cleaner applied with a microfiber mop.
- Use felt pads under furniture legs to prevent scratches when moving furniture across the floor.
- Place mats at exterior doors to trap dirt and moisture before they reach your hardwood floors.
- Use area rugs in high-traffic areas to reduce wear, but ensure they have non-slip pads that won’t damage the finish.
- Maintain consistent indoor humidity levels (30-50%) to prevent wood expansion and contraction.
- Trim pet nails regularly to prevent scratches, and clean up pet accidents immediately to prevent staining.
- Avoid excessive water or wet mopping, which can cause wood to swell, warp, or develop water stains.
- Never use steam cleaners on hardwood floors, as the heat and moisture can damage the wood and finish.
- Avoid oil soaps, waxes, or abrasive cleaners that can dull the finish or leave a residue.
- Don’t use vinegar, ammonia, or other household cleaners that can damage the floor’s finish.
- Avoid wearing high heels or sports cleats on hardwood floors, as they can cause dents and scratches.
- Solid hardwood floors can be sanded and refinished multiple times throughout their lifetime.
- Consider screen and recoat maintenance (applying a new coat of finish without sanding) every 3-5 years to refresh the appearance.
- Full sanding and refinishing is typically needed every 7-10 years, depending on wear and traffic.
- Engineered hardwood can be refinished a limited number of times, depending on the thickness of the wear layer.
- Consult with a professional flooring contractor to determine the best restoration approach for your specific flooring.
Luxury Vinyl Flooring
Luxury Vinyl Flooring (LVF) is one of the most popular flooring solutions for modern homes and commercial spaces. Designed to replicate the look and texture of natural materials like hardwood or stone, luxury vinyl offers unmatched versatility — all while being easier to maintain and more budget-friendly.
- Advanced printing technology gives luxury vinyl the authentic appearance of wood, tile, or stone.
- Scratch-, stain-, and water-resistant — ideal for high-traffic areas and busy households.
- Softer underfoot than traditional materials and warmer to the touch.
- Simple to clean with regular sweeping and mopping.
Tile & Stone Solutions
Our Tile & Stone collection brings together the perfect balance of beauty, durability, and functionality. Whether you’re renovating your home, designing a commercial space, or creating a custom feature wall, our range offers materials that make every surface stand out.
- Versatile and easy to maintain, available in a variety of textures, patterns, and finishes.
- Luxurious marble, granite, travertine, and limestone that add sophistication and character to any environment.
- Unique designs to highlight and personalize your space.
- Durable, weather-resistant options ideal for patios, pathways, and pool areas.
Laminate Flooring & Surfaces
Our Laminate collection offers the perfect combination of modern design and lasting durability. Crafted to replicate the natural beauty of wood and stone, laminate surfaces deliver elegance without the high maintenance or cost.
- Advanced printing technology captures the texture and grain of natural materials.
- Resistant to scratches, stains, and fading—perfect for busy households or commercial spaces.
- Simply sweep and mop—no waxing or polishing required.
- Enjoy premium looks and long-lasting quality at a fraction of the price.
Recommended Care Products
Quality cleaning and maintenance products specifically formulated for different flooring types
Seasonal Maintenance Tips
Keep your floors in optimal condition year-round with these seasonal care recommendations
Spring
- Deep clean floors after winter to remove salt and grit buildup
- Check for any moisture damage from winter conditions
- Apply fresh protective treatments as needed
- Clean and store winter floor mats
Summer
- Protect floors from increased UV exposure
- Monitor and control indoor humidity levels
- Clean entryways frequently to prevent tracking in sand
- Place mats at pool entries to catch water
Fall
- Prepare entryways for increased debris from falling leaves
- Check weatherstripping to prevent water intrusion
- Consider applying protective treatments before winter
- Clean and position winter floor mats
Winter
- Use appropriate mats at all entrances to catch salt and snow
- Clean floors more frequently to prevent salt damage
- Maintain proper indoor humidity during heating season
- Promptly clean up any water or snow melt
Frequently Asked Questions
Find answers to common questions about our products, services, and process
For regular maintenance, sweep or vacuum hardwood floors with a soft brush attachment 2-3 times per week to remove dirt and debris. For deeper cleaning, use a manufacturer-approved hardwood floor cleaner with a microfiber mop once a week. In high-traffic areas, you may need to clean more frequently. Always clean spills immediately to prevent damage to the wood.
No, steam mops are not recommended for luxury vinyl flooring. The heat and moisture from steam mops can potentially damage the adhesive that holds the vinyl in place, cause the planks to warp, or penetrate through seams and damage the subfloor. Instead, use a pH-neutral cleaner specifically designed for vinyl flooring with a microfiber mop for regular cleaning.
For carpet stains, act quickly by first blotting (not rubbing) the spill with clean, white cloths or paper towels to absorb as much liquid as possible. For water-soluble stains, apply a mixture of mild dish soap and warm water with a clean cloth, working from the outside of the stain toward the center. For tougher stains, use a manufacturer-approved carpet stain remover following the product instructions. Always test any cleaning solution in an inconspicuous area first.
For regular cleaning of grout lines, use a soft-bristled brush with a mixture of warm water and pH-neutral tile cleaner. For deeper cleaning of stained grout, make a paste with baking soda and water, apply it to the grout lines, let it sit for 10-15 minutes, then scrub with a soft brush and rinse thoroughly. For very stubborn stains, oxygen bleach products designed for grout can be effective. Avoid acidic cleaners like vinegar on cement-based grout as they can cause deterioration over time.
To prevent scratches on hardwood floors, place felt pads under furniture legs and replace them regularly as they wear down. Use area rugs in high-traffic zones and at entrances to catch dirt and debris. Remove shoes, especially high heels, when walking on hardwood floors. Keep pets’ nails trimmed and clean their paws after outdoor activities. Use floor protectors under rolling chairs or replace the wheels with soft rubber options. Lift furniture rather than dragging it when rearranging your space.
